This privacy information applies to personal information collected through this website.
The purpose of this privacy statement is to let users of this website know when we collect personal information and what we may do with it. We don't use, share or disclose personal information collected or received through this website except as set out in this statement.
This privacy statement applies to personal information collected through our website.
The Traveller Declaration website - www.travellerdeclaration.govt.nz
This privacy statement will explain how the New Zealand Border Agencies will collect, access, and use the personal information provided through the New Zealand Traveller Declaration (NZTD) online form (the declaration) to manage the lawful entry of a traveller and their belongings safely and securely into New Zealand.
This statement applies to those individuals who have chosen to participate in the trial programme and will submit a declaration using the NZTD online form.
This statement uses ‘you’ and ‘your’ to refer to the person travelling to New Zealand whose personal information is included in the declaration.
Privacy is the right to have your personal information used and managed fairly and transparently.
Personal information is defined in the Privacy Act 2020 (the Act) as “information about an identifiable individual”. All of the information collected through the NZTD online form is personal information.
Privacy Act 2020 – New Zealand Legislation
The Act establishes the rules for how personal information must be managed by agencies. This privacy statement describes how the New Zealand Border Agencies comply with the Act, and where other legislation that these agencies are subject to creates an exception to the Act.
The New Zealand Border Agencies are:
NZCS is responsible for the security of the New Zealand border and the collection of revenue on taxable goods crossing the border.
The Customs and Excise Act 2018 establishes NZCS and its roles and responsibilities. For NZCS questions in the NZTD online form for the trial programme, this form will be a legal document for the purposes of the Customs (Arriving Passenger and Crew Declarations) Rules 2018. These rules set out the prescribed information travellers arriving in New Zealand must provide for their personal baggage or other effects to be deemed entered under section 75(1) of the Customs and Excise Act.
Customs and Excise Act 2018 – New Zealand Legislation
INZ administers the Immigration Act 2009 and is responsible for the granting of visas, of permission to enter New Zealand, and for confirming the right to reside in New Zealand.
Immigration Act 2009 – New Zealand Legislation
MPI administers the Biosecurity Act 1993 and is responsible for managing biosecurity risks and keeping harmful organisms out of New Zealand.
Biosecurity Act 1993 – New Zealand Legislation
By volunteering to participate in the trial programme and submitting your personal information using the NZTD online form, you authorise the Border Agencies to collect, access, and use your personal information to manage the lawful entry of you and your belongings to New Zealand, and to test the NZTD systems and related processes to confirm they are operating as intended.
Each Border Agency will collect and use your personal information for testing NZTD systems and processes, in accordance with their statutory powers, as described below, and the requirements of the Act. They may collect and access your personal information when testing NZTD systems and processes, which may include personal information which that Agency does not have any other lawful purpose for other than testing NZTD systems.
As with the existing paper arrival card, Border Agencies will only use information for a lawful purpose connected to the role they are undertaking.
NZTD provides a digital form alternative to the existing New Zealand Passenger Arrival Card, which is the current method by which the Border Agencies collect information from arriving passengers.
The purposes of collecting personal information through NZTD are:
Answers to the following questions are used by NZCS and INZ officials for validating the identity of a traveller, risk assessment, and to verify the information a traveller has provided:
Please note some questions are only asked based on answers already given and may not appear when you complete your declaration.
Answers to the following questions are used by NZCS and MPI officials for risk assessment, and to verify the information a traveller has provided:
Please note some questions are only asked based on answers already given and may not appear when you complete your declaration.
All of the information included in your declaration will be accessible to NZTD contact centre operators when you request support with your declaration. Contact centre operators are unable to amend or delete declaration information or to make a declaration submission on behalf of a traveller.
Programme staff members may contact you using the email address you provide in your declaration to ask that you complete a short survey about your experience with the NZTD website, declaration form, contact centre, and how your entry into New Zealand was managed when you arrived.
You will only be contacted once, and completing the survey is voluntary.
Information collected through the NZTD online form may be shared with other agencies to administer health, wildlife, police, fine enforcement, justice, benefits, social service, electoral, inland revenue, and currency laws. Information may be shared under exceptions in the Act for the purposes of law enforcement or to address a threat to public health or public safety.
Under section 26 of the Data and Statistics Act 2022, NZCS is making a mandatory request for data from you via the NZTD on behalf of Statistics New Zealand. The data to which this request relates includes:
The information you provide contributes to important international travel and migration statistics for New Zealand. This is why you have a legal obligation to answer all questions as requested. It is an offence to fail or refuse to respond. For more information, call 0800 809 464 or visit the Statistics New Zealand website.
The NZTD systems are managed and operated on behalf of the Border Agencies by NZCS and MBIE, who are responsible for the security of the information held in these systems. They are hosted in New Zealand and in Australia.
Information collected through the NZTD online form will be retained in a non-identifiable format for system performance and reporting purposes.
Information arising from interactions with Border Agencies upon arrival in New Zealand will be retained by the appropriate Agency and may include information submitted through the NZTD online form.
A person may complete a declaration for another person who is travelling to New Zealand. It is the responsibility of the person completing the declaration on behalf of a traveller to obtain the consent of the traveller before doing so. It is the responsibility of both the person completing the declaration and the traveller to ensure the information provided in the declaration is correct and accurate.
When completing a declaration on behalf of another traveller, the name and contact information of the person completing the declaration will be collected and may be used as described in this statement.
During the trial programme you may access and amend your declaration using the online form at any time before you arrive in New Zealand and present your passport to a Border Official or an eGate system. Should you wish to access your personal information submitted in your declaration after this time you may contact NZCS using the details below.
Under the Act you are entitled to request access to any information an agency holds about you, and to request correction of this information if you believe it to be incorrect. You may do this by contacting the relevant agency directly using the details below. You may be asked to provide proof of your identity when you do so.
You can contact NZCS to request access to or correction of any of your information held by NZCS using the details found on their website:
You can contact INZ to request access to or correction of any of your information held by INZ using the details found on their website:
Request or change your personal information – Immigration New Zealand
You can contact the MPI to request access to or correction of any of your information held by MPI using the details found on their website:
Access rights to information about you – Ministry for Primary Industries
You can use www.travellerdeclaration.govt.nz without disclosing any personal information.
We may ask or require you to provide some personal information if you contact us by email.
When you provide personal information, unless otherwise indicated, it will be held by us. It may be stored or accessed on behalf of us by authorised third parties (such as third-party contractors) to the extent that is necessary, for example for them to respond to your query. We will store and keep your personal information secure in accordance with the Privacy Act 2020 and any agents will be subject to our information security and privacy requirements.
We will generally only use personal information provided to us through this website for the purpose you provided it (eg, to administer, evaluate and improve the site, to improve our services, or to action or respond to the information provided). We may also use personal information provided to us through this website for other reasons permitted under the Privacy Act (eg, with your consent, for a directly related purpose, or where the law permits or requires it).
We will generally not share personal information that is provided or collected through this website, unless it is necessary to do so for the purpose for which you gave us the information (eg, to investigate a complaint) or where you consent. We will not otherwise disclose personal information provided or collected through this website unless required or otherwise permitted by law.
We will only retain personal information as long as it is required for the purposes for which the information may lawfully be used.
Where any information (which may include personal information) provided to, or through, this site constitutes public records, it will be retained to the extent required by the Public Records Act 2005.
We may also be required to disclose information under the Official Information Act 1982 or to a Parliamentary Select Committee or Parliament in response to a Parliamentary Question.
Our websites have security measures in place to prevent the loss, misuse and alteration of information under our control. To maintain the cyber security of our systems and information, our systems are subject to ongoing monitoring (including activity logging), analysis and auditing.
We may use information about your use of our websites and other IT systems to prevent unauthorised access or attacks on these systems or to resolve such events. We may use this information even if you are not involved in such activity.
We may use services from one or more third party suppliers to monitor or maintain the cyber security of our systems and information. These third party suppliers will have access to monitoring and logging information as well as information processed on our websites and other IT systems.
You have the right to:
If we have a good reason for refusing a request for correction, you are entitled to request that a statement be attached to the information of the correction that was sought but not made.
If you want to check personal information that we hold, please write to:
Privacy Officer
Ministry of Business, Innovation and Employment
PO Box 5488
Wellington 6011.
For more information on the privacy laws in New Zealand and contact details for the Office of the Privacy Commissioner, visit the Privacy Commissioner's website.
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Data collected may include:
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