Questions about the New Zealand Traveller Declaration
If you have any questions about the New Zealand Traveller Declaration, you can phone our Contact Centre, which is open 24 hours a day, 7 days a week.
- +64 4 931 5799 – for international callers
(please note that charges may apply from your service provider)
- 0800 359 269 – toll free number for NZ based callers
- 1800 359 269 – toll free number for Australia based callers
We monitor messages from 24 hours a day, 7 days a week. We aim to respond within 12 hours.
If you need immediate assistance, please call us.
Note: we are unable to assist with enquiries about NZeTA, visas, and passports. For more information, check the links below:
Contact us – Immigration New Zealand
- New Zealand Electronic Travel Authority
Information about NZeTA – Immigration New Zealand
Passports New Zealand website