You can also contact us if you have any questions or are having difficulty completing your declaration – although please note we cannot fill in your declaration for you.
- +64 4 9315799 – for international callers
- 0800 359 269 – toll free number for NZ based callers
- 1800 359 269 – toll free number for Australia based callers
Your right for a review
If your declaration does not meet the requirements and you are not issued Traveller Pass, you have the right to have this decision reviewed. The review will include checking if the COVID-19 requirements that apply to you were met or not, based on the information you supplied.
If you want a review, please call the Contact Centre – details above.