Questions about the New Zealand Traveller Declaration
Call us
If you have any questions about the New Zealand Traveller Declaration, you can phone our Contact Centre, which is open 24 hours a day, 7 days a week.
- +64 4 931 5799 – for international callers
(please note that charges may apply from your service provider) - 0800 359 269 – toll free number for NZ based callers
- 1800 359 269 – toll free number for Australia based callers
Message us
We monitor messages from 24 hours a day, 7 days a week. We aim to respond within 12 hours.
If you need immediate assistance, please call us.
Note: we are unable to assist with enquiries about NZeTA, visas, and passports. For more information, check the links below:
- Visas
Contact us – Immigration New Zealand - New Zealand Electronic Travel Authority
Information about NZeTA – Immigration New Zealand - Passports
Passports New Zealand website